What to Do in First 24 Hours After Basement Sewage Backup

What to Do in First 24 Hours After Basement Sewage Backup

Each year, heavy rainfall causes sewer backups that affect thousands of homes in New York. The damage often begins with a foul smell or gurgling sound, then quickly floods the basement with contaminated water. However, while the sewage backup is messy, it also compromises the structure and raises safety concerns.

The first 24 hours after a sewage backup in the basement are critical and require immediate action. At that point, knowing exactly what to do and what not to is important to prevent long-term damage and costly repairs. With this in mind, we at 360 Property Restoration are here with some of the most important steps that one should take in the first 24 hours.

DO’S

Immediately turn off the electricity and evacuate the area

At the time sewage water floods the basement, immediately turn off the electricity in the affected area. Turn off the power to the basement and bring everyone out of the area. Quickly evacuating the area is important to prevent tracking contamination throughout the house.

Take measures to ventilate the area

When the basement is flooded with contaminated water, a foul smell spreads throughout the basement. To let out the toxic air from the basement, you must ventilate the space. If there are any sources of ventilation in the space, then use them. Open windows and doors from the outside.

Call a professional restoration team for sewage drain cleaning

When wastewater has already intruded into your space, don’t wait to call professionals. Take action immediately and call the sewage backup cleaning service team. A professional restoration team provides a quick and practical solution to the problem and prevents the damage from increasing.

Document the damage and remove valuables

As a homeowner, you must document the damage in your basement for an insurance claim. Authentic evidence is important to get the damage claim. Also, you must take out all the unaffected valuables from the space to prevent any damage to them.

Basement Sewage Backup

DON’TS

Don’t use water appliances

At the time, when your basement is already flooded with the wastewater, avoid using any further water appliances. This includes washing machines, toilets, sinks, and showers. Any use of appliances can add more sewage to the basement, creating more trouble for you.

Don’t take DIY cleaning risk

It’s a common habit of homeowners to first experiment with fixing things on their own until the damage worsens. However, you must not make the mistake of DIY restoring the flooded basement. DIY cleaning is risky and can cause you injury if proper safety measures are not taken.

Don’t come in contact with standing water in the basement

Standing water in the basement might seem harmless from surface level, but it’s too risky to step in. Never make the mistake of coming into contact with flooded water in the basement without wearing proper safety gear.

So, these are some of the important dos and don’ts that you must be careful about. Avoid pushing yourself into any sort of risks and wait for the restoration team to come and fix the problem. As a homeowner, you must perform only the essential steps that are within your control and avoid interfering with the services delivered by the restoration team.

Also, to mention, for sewage backup cleaning service in New York, you can contact our team at 360 Property Restoration. We have the team, means, and resources to get the job done on time and in the right way. However, if you have any queries or concerns, don’t hesitate to reach out to our team.

FAQ’s

Q. How quickly does your team respond to providing sewage damage restoration service?

Our response time varies based on your location, the severity of the problem, and the urgency. However, we commit to delivering services as fast as possible and even provide 24/7 emergency restoration service in NY.

Q. Do you provide mold remediation services in New York?

Yes, beyond sewage cleaning, we also provide mold remediation services in New York.

Q. Is submitting a request with your team at 360 Property Restoration Free?

Yes, submitting a request with us at 360 Property Restoration is completely free. By submitting the request, you are not obligated to hire one.

Q. What is the cost of sewage cleaning service in NY?

The cost of the service depends on the extent of the damage to be restored. However, to get the estimated prices, you can contact our team. You can send us the images of the damage, and then we can send you an estimated quote. However, the final price of the service is determined after the inspection of the affected area or the property.

Q. Are your restoration services in NY 24/7 available?

Yes, our restoration services are 24/7 available in New York. To hire the service, call our team at 1-607-349-5155.